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PASSENGER GUIDE
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Passenger Guide
 
Service target

Service is the market and service is the profit. Services is to create value for customers by improving service quality. Regarding "services without regret, without complaining customers" as the target, Shenzhen Airport innovates services content ,optimizes service process constantly, and improve the quality brands by introducing a number of quality services.
 
Bulletin regarding to restriction on carrying liquids on airplane in China By the General Administration of Civil Aviation of China (CAAC)

Come and go to Hong Kong & Macao
 
Air transport has the advantage of the aviation joint transportation, free buses from the airport to Fuyong Ferry have been arranged for passengers. You can go to Hong Kong and Macao in a fast and convenient way at Fuyong Ferry.
Honored guest service
 
We seek to provide a convenient honorable and fast one-stop service for passengers. We aim to provide convenience for business personnel, such as enjoying resting in VIP lounge, going through departure procedures by special agent and taking special VIP access.
 
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Service quality complaint e-mail
  safety@szairport.com
Consulting Tel
Customer service center
95000666
Ticket inquiry:
Domestic
0755-83325460
International
0755-965788
Complaint:
0755-27776426
 
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